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Citizens Advice Scotland

Citizens Advice Scotland, the Extra Help Unit and our 59 member bureaux together form Scotland’s largest independent advice network.

Advice provided by our service is free, independent, confidential, impartial and available to everyone.

We look at the problems people bring to our advice services and campaign for change where it’s needed most.

We work for a fairer Scotland where people are empowered and their rights respected.

For advice contact your local Citizen Advice Bureau.

Last reviewed:

16/02/2022

Claim status:

This is a Claimed organisation


Services

Armed Services Advice Project (ASAP)

This is a Claimed service
Regions:
  • Scotland

ASAP provides advice and support to the Armed Forces community (people who are Serving, those who have Served, both Regular and Reserve, and their dependants). Support is provided in 11 regional centres....

Citizens Advice Scotland Specialist Debt Helpline

This is a Claimed service
Regions:
  • Scotland

A specialist debt advice helpline service that supports clients from all over Scotland with their debt advice needs. Where local or face to face support is required, clients are referred to their local Cit...

EU Citizens Support Service

This is a Claimed service
Regions:
  • Scotland

The EU Citizens Support Service is a free helpline that supports people who need advice and support with their application to the EU Settlement Scheme.

The deadline for applications was 30th June 20...

Gambling Support Service

This is a Claimed service
Regions:
  • Scotland

The Gambling Support service raises awareness of gambling harms and provides support to individuals, their family and friends. It delivers training to help advisers in Citizen Advice Bureaux to identify an...

Help to Claim

This is a Claimed service
Regions:
  • Scotland

The Help to Claim service helps people in making their first online claim for Universal Credit and supports clients up to and including the receipt of first full payment. Help to Claim advisers identify if...

Money Talk Team Helpline

This is a Claimed service
Regions:
  • Scotland

If you have any money worries, or if you are in debt and you want some advice, the Money Talk Team will be able to chat through your options and help you find the best way forward.

If you are struggl...

Patient Advice Support Service

This is a Claimed service
Regions:
  • Scotland

The Patient Advice Support Service provides advice and support to patients, their carers and families in their dealings with the NHS. It helps people to understand their rights and responsibilities, suppor...

Pension Wise

This is a Claimed service
Regions:
  • Scotland

Pension Wise offers impartial guidance to people who are thinking about accessing their defined contribution pension. It explains the options open to the client and how each will impact on their tax and be...

Scotland's Citizens Advice Helpline

This is a Claimed service
Regions:
  • Scotland

If you’ve checked our online advice and need to speak to an adviser, call Scotland’s Citizens Advice Helpline, open Monday to Friday 9am to 5pm. Calls are free.

Many people need personal, one-to-one ...

Contact information

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