Telephone Service

by Mental Welfare Commission for Scotland

If you need information about your rights in relation to mental health care and treatment, or you are concerned about someone else's rights and welfare, we will try to help.

If we cannot help directly, we can refer you to other organisations who should be able to.

We give information about rights and best practice in relation to two laws:

1. the Mental Health (Care & Treatment) (Scotland) Act 2003
2. the Adults with Incapacity (Scotland) Act 2000

If you are concerned that your care and treatment is not in line with what the law says please contact us. We may be able to help put things right.

Our telephone service is available Monday - Thursday 9am to 5pm and on Fridays from 9am to 4.30pm. We use a callback system where we take brief details of your query and a contact number. This means our staff can try to look into some background on your query before calling you back.

You can leave a message on our answer service after 5pm (4.30pm on Fridays) and at weekends.

Professionals can call on our normal phone number listed and we also operate a freephone number, 0800 389 6809, for service users and carers only.

Last updated 17/09/2018

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Contact information

 0131 313 8777
This service is under the category: Conditions , Rights & Representation , Discrimination & Human Rights , Mental Health

Delivered across
  • · Scotland (Country)

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