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Citizens Advice Scotland

Citizens Advice Scotland, the Extra Help Unit and our 59 member bureaux together form Scotland’s largest independent advice network.

Advice provided by our service is free, independent, confidential, impartial and available to everyone.

We look at the problems people bring to our advice services and campaign for change where it’s needed most.

We work for a fairer Scotland where people are empowered and their rights respected.

For advice contact your local Citizen Advice Bureau.

Claim status:

Claimed

Last reviewed:

16/02/2022


Services

Scotland's Citizens Advice Helpline

Delivered across:
  • Scotland

Due to Covid-19 local Citizens Advice Bureaux are not offering face to face advice. You can get advice by phone or email.

If you’ve checked our online advice and need to speak to an adviser, call Sc...

Pension Wise

Delivered across:
  • Scotland

Pension Wise offers impartial guidance to people who are thinking about accessing their defined contribution pension. It explains the options open to the client and how each will impact on their tax and be...

Money Talk Team Helpline

Delivered across:
  • Scotland

If you have any money worries, or if you are in debt and you want some advice, the Money Talk Team will be able to chat through your options and help you find the best way forward.

If you are struggl...

Help to Claim

Delivered across:
  • Scotland

The Help to Claim service helps people in making their first online claim for Universal Credit and supports clients up to and including the receipt of first full payment. Help to Claim advisers identify if...

EU Citizens Support Service

Delivered across:
  • Scotland

The EU Citizens Support Service is a free helpline that supports people who need advice and support with their application to the EU Settlement Scheme.

The deadline for applications was 30th June 20...

Citizens Advice Scotland Specialist Debt Helpline

Delivered across:
  • Scotland

A specialist debt advice helpline service that supports clients from all over Scotland with their debt advice needs. Where local or face to face support is required, clients are referred to their local Cit...

Gambling Support Service

Delivered across:
  • Scotland

The Gambling Support service raises awareness of gambling harms and provides support to individuals, their family and friends. It delivers training to help advisers in Citizen Advice Bureaux to identify an...

Patient Advice Support Service

Delivered across:
  • Scotland

The Patient Advice Support Service provides advice and support to patients, their carers and families in their dealings with the NHS. It helps people to understand their rights and responsibilities, suppor...

Armed Services Advice Project (ASAP)

Delivered across:
  • Scotland

ASAP provides advice and support to the Armed Forces community (people who are Serving, those who have Served, both Regular and Reserve, and their dependants). Support is provided in 11 regional centres....

Contact information

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