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Help to Claim

This is a Claimed service
Delivered by: Citizens Advice Scotland This is a Claimed organisation
Last updated: 03/09/2024

The Help to Claim service helps people in making their first online claim for Universal Credit and supports clients up to and including the receipt of first full payment. Help to Claim advisers identify if someone is entitled to Universal Credit, supports them in filling out their application and submitting their first claim, prepares clients for their first jobcentre appointment and supports them to their first full and correct payment. The service is available in all Scotland Citizen Advice Bureaux as well as through a free national helpline.

Webchat is available on the website.

Regions:
  • Scotland

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Money
Rights and Representation

Contact information

You can use the information below to get in touch with Help to Claim

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Copyright 2025 Health and Social Care Alliance Scotland (the ALLIANCE). Licensed under a Creative Commons Licence (Attribution 4.0 International (CC BY 4.0).