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Affordable Warmth Service Logo

Affordable Warmth Service

This is a Claimed service
Delivered by: Argyll, Lomond and the Islands Energy Agency (ALIenergy) This is a Claimed organisation
Last updated: 24/07/2025

Fuel poverty is affecting a large number of people, particularly in remote rural areas of Scotland and many people are finding it a struggle to afford to adequately heat their homes.

ALIenergy’s Affordable Warmth Service can help by: 

  • Assessing the need for immediate crisis intervention (free top-up vouchers for electricity and gas pre-payment meters, funds for bulk heating fuel deliveries-coal, LPG, Oil, bottled gas, wood, etc.)
  • Advice on using appliances and heating in the home more efficiently to save money.
  • Helping to understand energy bills to make sure the charge is accurate. 
  • Accessing schemes to receive a new energy efficient fridge freezer, cooker or washing machine. 
  • Showing someone how to read their meter and what the information on there means to them. 
  • Help to identify dampness and condensation causes and reduce the effect. 
  • Liaising with suppliers about complaints, fuel debt and payments. 

Regions:
  • Aird and Loch Ness
  • Argyll and Bute
  • Badenoch and Strathspey
  • Black Isle
  • Caol and Mallaig
  • Cromarty Firth
  • Culloden and Ardersier
  • Dingwall and Seaforth
  • East Sutherland and Edderton
  • Eilean á Chèo
  • Fort William and Ardnamurchan
  • Highland
  • Inverness Central
  • Inverness Millburn
  • Inverness Ness-side
  • Inverness South
  • Inverness West
  • Nairn and Cawdor
  • North, West and Central Sutherland
  • Tain and Easter Ross
  • Thurso and Northwest Caithness
  • Wester Ross, Strathpeffer and Lochalsh
  • Wick and East Caithness

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Virtual

Our Affordable Warmth Service is fully funded so there is no charge to householders at point of delivery.
Our advisors can advise over the telephone, online meeting platforms or in person in your home or at a local community space.
Our advisors can advise over the telephone, online meeting platforms or in person in your home or at a local community space.
Money
Energy Advice
Financial Support
Crisis Grants
Conservation and Sustainability Education
Climate Action
Energy Efficiency and Renewable Resources
Disabled People
Older Adults
Parents and Families
People Experiencing Homelessness
People Experiencing Unemployment
People Living with Long Term Conditions
Refugees and Asylum Seekers
Unpaid Carers
Open to All

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