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Welfare Rights Service

Last updated: 14/10/2025

Free, impartial and confidentia advice to tenants who require assistance with the Benefit / Social Welfare system. Our team can support tenants with (but not limited to) the following benefits:

  • Universal Credit
  • Employment & Support Allowance
  • Jobseekers Allowance
  • Income Support
  • Pension Credit & State Pension
  • Housing Benefit & Council Tax Reduction
  • Carer’s Allowance
  • Scottish Welfare Fund/Community Care Grants/Crisis Grants
  • All benefits administered by Social Security Scotland


We have a member of the Welfare Rights Team based at the office 5 days per week to provide advice and guidance. Our team are available for appointments during normal office working hours and also offer 2 drop in sessions:

  • Tuesday - 9:30am – 12:30pm at Parkhead Housing Association, 40 Helenvale Street, Parkhead G31 4TF
  • Wednesday - 9:30am – 12:30pm at Parkhead Schoolhouse, 135 Westmuir Street, Parkhead G31 5EXA


Home visit can be arranged for anyone unable to attend our office.

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Welfare Rights

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