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Energy Advice Service

Delivered by: Willowacre Trust
Last updated: 25/02/2026

Willowacre Trust, the charitable subsidiary of West of Scotland Housing Association (WSHA), offers an Energy Advice Service for WSHA tenants.

Energy Advice Service can offer tenants support and impartial advice with the following:

  • Reducing your energy costs
  • Understanding your fuel bills
  • Confirming who your supplier is and helping set up a new account
  • Emergency Top-ups & Grant applications for energy debt
  • Handling energy complaints
  • Uncapping your gas supply
  • Managing your fuel debt
  • Comparing energy tariffs and helping to switch suppliers
  • Understanding your heating controls
  • Smart Meters
  • Any other energy issues

We provide free 1-2-1 appointments via telephone, WhatsApp and Zoom. We can also carry out face to face appointments in our office or visit you at home. You can contact our Energy Advice Officer by phone, email or complete the referral form on our website.

Addresses:

Navigate to each location using the following links below

Regions:
  • East Ayrshire
  • Glasgow City
  • North Ayrshire
  • North Lanarkshire
  • South Ayrshire
  • South Lanarkshire

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Energy Advice
Social Housing
Sheltered Housing
Housing Advice
Housing Support

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