We have lots of information available on our website that may help answer your question. However, if you would like further advice you are welcome to contact our helpline by phone, webchat or using our webform. Our advisers will listen to your concerns, explain children’s rights to additional support and provide advice about the next steps you can take to move things forward.
When speaking to one of our advisers, we will have around 30 minutes to chat with you.
Telephone helpline opening hours
- Mondays 9:30am – 4:30pm
- Tuesdays 9:30am – 4:30pm
- Thursdays 9:30am – 4:30pm
If you do not get through first time, please try again later or try contacting us in a different way.
Contact information
You can use the information below to get in touch with Enquire Helpline