The Enquire service’s Helpline Officers listen and respond to questions and concerns from parents, carers, professionals, children and young people about additional support for learning.
Our helpline staff will listen to your concerns, explain your child’s rights to additional support and provide advice about working with your child’s school. We can also provide advice and information about additional support for learning to people working with children and families.
The team members come from various backgrounds, including teaching, policy, support work and other advice lines. The team undergoes an extensive induction and continuous training programme to develop their knowledge and keep up to date with developments in the law relating to additional support for learning.
The helpline is open Monday – Friday, 9.00am to 4:30pm.
You can also contact us using the enquiry form on our website. We will reply to you within five working days.
Last updated 04/09/2019
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