Hear2Help - Aberdeen
This is a Claimed service
Delivered by:
North East Sensory Services
This is a Claimed organisation
Last updated:
02/12/2025
We provide: Hearing Aid batteries, re-tubing, support, advice and access to other NESS services.
Trained volunteers, many of whom have a hearing loss themselves, carry out Hear2Help which includes basic hearing aid maintenance such as cleaning ear moulds or replacing tubing and batteries, to help people get the best performance from their NHS hearing aids and hear more clearly. Hear2Help is available for people who wear hearing aids with a mould. You can drop in to John Street on Second and Fourth Tuesday of each month
between 10am and 12pm.
Addresses:
Navigate to each location using the following links below
Regions:
21 John Street, Aberdeen, AB25 1BT
Front door is 242 cm high and 135 cm wide. Access via buzzer on left of front door at 140cm height. Sliding doors. Reception on left of door, height 115cm curving round to the left where height is 75cm. Plastic screen along reception. Doors, light switches and handrails all colour contrasted red against pale grey. Hand rails run along all clear areas of wall, and where possible on both sides. Handrails are round and sit at 98cm
Two disabled parking spaces available on Jopps Lane to the left of the entrance of our office, less than 20 m walk from furthest space. One space is across the road from our front door.
Sliding door manually opened by staff when buzzer used. Buzzer to left of front door at 140 cm height. Level access, door 135 cm wide and 242 cm high.
Disabled toilet approximately 26 m from front door round to the right turning right into the toilet. Bathroom 250 cm x 203 cm. Door width 93cm and 190cm high. Door opens outwards. Toilet in front, with grab rails and adjustable handrail to the right of the toilet. Turning and space to right of toilet. small sink to the left of the front door, bin to the left of the door under handtowel dispenser. sanitary bin on left of toilet against the back wall. Emergency pull chord to right of toilet.
Most staff are trained to use basic sign language. BSL-English interpreters available to be booked.
Free WiFi available, password available from Reception staff.
Disabled toilet is gender neutral
Portable loop at lower end of reception available, and loop system available on request in large room with wooden floor and cafe.
Speaking lift available to first floor, which is not open to the public and is only for staff use.
The number 17 and 19 buses stop on George Street just past John Street, and on St Andrew's Street at the end of Jopps Lane. Number 12 and 59 stop on John Street at the Woolmanhill end. Number 18 and 23 buses stop on West North Street, which is about ten mins walk from John Street.
Translation services can be booked on request - please talk to a member staff
Disability
Conditions
Sensory Impairment
Goods
Medical Supplies
Deaf and Hard of Hearing
Deafblindness
BSL User
Sensory Impairment
Deaf and Hard of Hearing
Deafblind
Contact information
You can use the information below to get in touch with Hear2Help - Aberdeen