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Winter Heating Payment

Last updated: 14/11/2025

Social Security Scotland is an executive agency of the Scottish Government. We help the people of Scotland by delivering a range of social security payments.

One of the benefits we deliver is the Winter Heating Payment which is a yearly payment that helps people on low income benefits who might have extra heating needs during the winter. 

You do not need to apply. You will get Winter Heating Payment automatically as a single payment between December and February if you get one of the benefits that make you eligible (see website for details). This does not depend on how cold it is. You'll get a letter or an email from Social Security Scotland telling you it's coming.

If you're worried that you have missed a Winter Heating Payment that you should have got, you can contact Social Security Scotland.

To find out more, or apply for any of our benefits, you can phone one of our advisors. For other contact options and support, please see our website.

Regions:
  • Scotland

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Virtual

If you're a British Sign Language user, you can use the Contact Scotland service to contact Social Security Scotland.
Freephone between 8am to 5pm, Monday to Friday (except for bank holidays). If you cannot call 0800 numbers from your mobile phone, you can call Social Security Scotland for free from any payphone or landline.
You can contact Social Security Scotland on webchat between 8am to 5pm, Monday to Friday (except for bank holidays).
If English is not your first language and you would like an interpreter, please call and we can arrange that for you.
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